Question 1

How is HeyEla different from meeting note-takers like Otter.ai, Fireflies, or Fathom?

Accepted Answer

Those tools are great at general meeting transcripts – HeyEla is purpose-built for board governance. We produce structured, legally compliant protocols in the Swiss standard format, ready for signature – not a raw transcript. And beyond the protocol itself, we cover the full board cycle: recording, signatures, task tracking across mandates, document hub, and preparation of the next meeting.

Question 2

Can I use HeyEla for multiple boards or organizations?

Accepted Answer

Yes, multi-organization support is a core feature. With one login you can manage all your board mandates, switch between organizations instantly, and invite your team to each workspace independently. Data is only ever accessible to members of the organization it belongs to – HeyEla applies strict role- and organization-based access controls on every request, so you only ever work with the data of the board you're currently accessing.

Question 3

Can I use HeyEla live in in-person meetings – even in large rooms or without Wi-Fi?

Accepted Answer

Yes. HeyEla is built for real in-person meetings. Our enhanced audio recognition works reliably in large boardrooms, handling background noise and multiple speakers with ease. Recording runs directly in your browser – no extra hardware needed. If live recording isn't an option, you can also upload the recording afterwards – whether it's an audio file from your phone, a dictation device, or any other recording tool.

Question 4

What happens if my device crashes or the browser closes during a recording?

Accepted Answer

Nothing is lost. HeyEla automatically saves your active recording every 5 seconds. Even if your laptop battery dies, your phone rings, or the app unexpectedly closes – the next time you log in, HeyEla detects the interrupted session and lets you resume or finalize it at any time. No data loss, no double work.

Question 5

Can I export meeting minutes in our company's own branding?

Accepted Answer

Yes. HeyEla supports export as Word (.docx) and PDF with fully customizable templates. You can upload your logo, define your corporate colors, fonts, and page layout – so every protocol is produced directly in your organization's corporate design, with no manual post-processing required.

Question 6

Can I securely store all our board documents in HeyEla?

Accepted Answer

Yes. HeyEla includes a full document hub – essentially an in-house Dropbox or OneDrive, but hosted entirely in Switzerland and secured by role-based access control within your organization. Every member only sees what they're authorized to view. Regular backups and encrypted storage guarantee the highest level of data security.

Question 7

What if the person who started the recording needs to leave the meeting early?

Accepted Answer

Another meeting participant can seamlessly take over the active session. The recording continues without interruption or data loss. This ensures a complete, accurate protocol is generated regardless of who stays until the end of the meeting.

Question 8

Is the AI really useful or just a gimmick?

Accepted Answer

The AI is specifically designed for governance workflows. It understands your company context, glossary, and past protocols to generate accurate, structured minutes. Users consistently report spending less than 5 minutes editing a generated protocol. Board members save hours on every meeting cycle – not just on the protocol itself, but also when preparing the next meeting and finding past documents. The whole workflow becomes noticeably faster and more seamless with HeyEla.

Question 9

How can I improve the quality of the AI-generated protocols?

Accepted Answer

The more company context you give HeyEla, the more precise the output. You can add a glossary with internal terms, an organization wiki, and relevant documents. The AI uses this context to correctly interpret technical terms, match speaker names, and formulate resolutions accurately. The result: fewer manual corrections and higher quality from the start.

Question 10

Which languages does HeyEla support?

Accepted Answer

The app is available in German, French, and English. For speech recognition, HeyEla reliably understands Swiss German. Meetings can also be recorded and transcribed in Spanish and Italian – additional languages are supported with somewhat lower recognition accuracy. This makes HeyEla well-suited for international and multilingual boards.

Question 11

Is my data secure and hosted in Switzerland?

Accepted Answer

Yes, security is our foundation. All data is hosted exclusively by Nine Internet Solutions AG in Switzerland, which is ISO 9001 and ISO 27001 certified and operates in compliance with FINMA circular 2008/7 on bank outsourcing. We use end-to-end encryption, maintain full GDPR and Swiss DSG compliance.

Question 12

How long does it take to get started?

Accepted Answer

You can start recording your first meeting within minutes of signing up. No installation required. HeyEla runs fully in the browser. For Enterprise onboarding with SSO, on-premise setup, or custom integrations, our team will guide you through a structured onboarding process.

Ihr KI-Verwaltungsrat-Assistent
Secure. Swiss. Smart.

Entwickelt für Entscheidungsträger.

Verwaltungsräte

Geschäftsleitungen

Ausschüsse & Verbände

Multi-Board-Profis

Der komplette Sitzungs-Lebenszyklus.

Möchten Sie mehr erfahren über...

Eine Plattform. Jedes Gremium.

Skalierbare & zuverlässige Plattform

Schweizer Sicherheitsstandards. Keine Kompromisse.

Datensouveränität

Starke Verschlüsselung

DSGVO- & DSG-konform

Enterprise SSO

Dedicated & On-Premise-Deployment

Umfassender Audit-Trail

Mit starken Partnern

Nine Internet Solutions AG

mühlemann+popp

Phoenix Systems

Mistral AI

Was unsere Lösung auszeichnet

Die Menschen hinter HeyEla

Häufig gestellte Fragen

Bereit, Ihre Verwaltungsratssitzungen zu transformieren?

Ihr KI-Verwaltungsrat-AssistentSecure. Swiss. Smart.

Entwickelt für Entscheidungsträger.

Verwaltungsräte

Geschäftsleitungen

Ausschüsse & Verbände

Multi-Board-Profis

Der komplette Sitzungs-Lebenszyklus.

Möchten Sie mehr erfahren über...

Eine Plattform. Jedes Gremium.

Skalierbare & zuverlässige Plattform

Schweizer Sicherheitsstandards. Keine Kompromisse.

Datensouveränität

Starke Verschlüsselung

DSGVO- & DSG-konform

Enterprise SSO

Dedicated & On-Premise-Deployment

Umfassender Audit-Trail

Mit starken Partnern

Nine Internet Solutions AG

mühlemann+popp

Phoenix Systems

Mistral AI

Was unsere Lösung auszeichnet

Die Menschen hinter HeyEla

Häufig gestellte Fragen

#01Was unterscheidet HeyEla von Meeting-Notiz-Tools wie Otter.ai, Fireflies oder Fathom?

#02Kann ich HeyEla für mehrere Verwaltungsräte oder Organisationen nutzen?

#03Kann ich HeyEla live in Präsenzsitzungen nutzen – auch in grossen Räumen oder ohne Internet?

#04Was passiert, wenn während der Aufnahme das Gerät abstürzt oder der Browser geschlossen wird?

#05Kann ich Protokolle im eigenen Corporate Design exportieren?

#06Kann ich in HeyEla sämtliche Dokumente meines Verwaltungsrats sicher ablegen?

#07Was passiert, wenn die Person, die die Aufnahme gestartet hat, die Sitzung früher verlassen muss?

#08Ist die KI wirklich nützlich oder nur ein Gimmick?

#09Wie kann ich die Qualität der KI-Protokolle verbessern?

#10Welche Sprachen unterstützt HeyEla?

#11Sind meine Daten sicher und in der Schweiz gehostet?

#12Wie schnell kann ich starten?

Bereit, Ihre Verwaltungsratssitzungen zu transformieren?

Ihr KI-Verwaltungsrat-Assistent
Secure. Swiss. Smart.